• Social media marketing’s forgotten audience: The employee
    [August 4, 2014] When most brands think about engaging their employees via social media, what do you think comes to mind? I tend to think most companies see employees as a conduit to selling and raising awareness for the firm.
  • Your business is telling you something. Are you listening?
    [July 14, 2014] My good friend Jon emailed me this morning. He’d just used a new designer for a project and was so impressed with her work, that he wanted to show me what she did. He also said she was great to work with and recommended her to me.
  • 2 Powerful questions every business owner needs to ask`
    [June 10, 2014] Here are 2 powerful questions, to keep your business moving in the right direction.
  • Why You Should Give Up on Collaboration
    [May 13, 2014] We have no budget Managers don’t support the project It’s taking too long
  • 21 Powerful habits behind highly successful business owners
    [April 14, 2014] Over the years I have worked with thousands of business owners. Many of these were successful, some were hugely successful. Acquiring the habits for success I noticed that the most successful business owners shared certain habits. They did things, which the average business owner didn’t do. I decided to learn from them… to acquire their […]
  • 14 answers to the “what do I say on Twitter?” question from your CEO
    [March 24, 2014] One question I continue to hear from some of my larger clients, or friends/colleagues that work with larger companies: Should my CEO be on Twitter?
  • Two Things Owners Must Delegate In Order to Be Free
    [March 3, 2014] There are many things that business owners must do. Certainly there’s the doing of the thing that the business does and, perhaps more importantly, the selling of the thing the business does.
  • 5 Ways Email Makes Your Employees Hate Their Jobs
    [February 3, 2014] It can sound like a gentle wave, an eager ding, or perhaps a vibration on our phone felt from a pocket. It’s email, and regardless of how much we talk about the future of work and collaboration, we cannot ignore this blaring reality of all employee lives. Email keeps us handcuffed to our phones and […]
  • The Employee-Employer Contract Has Changed
    [January 13, 2014] I recently had a conversation with Thomas Friel who is the former CEO of Heidrick & Struggles, a global executive search firm, they are the ones who got Eric Schmidt his job as the CEO of Google in 2004 and were at one point ranked by the WSJ as the top executive search firm in […]
  • Top 15 social CEO’s tell what social media taught them
    [December 17, 2013] CEO’s who participate in social media (Social CEO’s) are seen as better leaders. That’s the conclusion reached in this chart by Weber Shandwick and KRC Research in their survey of 630 C suite executives.
  • How to Optimize Your Blog for Faster Loading in Three Easy Steps
    [November 25, 2013] Recently I’ve shared why your site needs to be ready for mobile, both for visitors in general as well as potential customers (not to mention how Google is calling foul on sites that don’t offer an optimized mobile experience).
  • Companies Have to Move Faster
    [October 21, 2013] Companies move very slowly but people don’t. It can take a company 1-2 years to make a decision, it takes a person a few minutes at most.
  • Should CEOs Blog?
    [September 16, 2013] Earlier on this month, my good friend, Euan Semple wrote a short blog post on the topic of how tough it is to put together that initial first blog entry, if you are new to blogging, and even more so if you are an executive. It’s just like the whole world is watching you for […]
  • College Presidents Blog and Tweet Much More Than Corporate CEO’s
    [August 26, 2013] Nora Ganim Barnes and her colleagues at University of Massachusetts Dartmouth Center for Marketing Research have published an on going series of studies of social media in both business and higher education. Nora and Ava Lescault recently published an interesting report, College Presidents Out-Blog and Out-Tweet Corporate CEO’s as Higher Ed Delves Deeper into Social […]
  • Social Media Intelligence, The UK / North America Digital Divide, and Social’s Impact on Influence
    [August 5, 2013] I was grateful to be asked to contribute to three very different blogs in recent weeks – Canyon Communications, Salesforce and The Social Penguin – and the results can be found below. They cover different yet connected topics, so hopefully you’ll find use in at least one of them!
  • Why people criticise you and how to deal with it in just 3 steps
    [July 15, 2013] Here is a simple, powerful 3 step process, to help you totally overcome the impact or fear of negative criticism. Broadly, all of your critics can be divided into 1 of the following 2 groups:
  • 10 Business Cases For CEOs To Use Social Media
    [June 26, 2013] “Embracing social media isn’t just a bit of fun, it is a vital way to communicate, keep your ear to the ground and improve your business.” — Sir Richard Branson
  • Recent Online Marketing News From Around The Web
    [June 3, 2013] With over 850,000 views on Slideshare in just 2 days, this 2013 Internet Trends report from Mary Meeker & Liang Wu from KPCB is a must read. There are over 2.4 billion internet users world-wide and huge opportunities in store. This report speaks to the state of content (including photos, video and audio) and how […]
  • Meet Your New CEO — Your Kid
    [May 13, 2013] Summer time is usually one of the busiest times of the year for me in terms of extra curricular work related activities. I know that this may sound a bit weird, but it’s actually rather accurate. While most folks keep enjoying their summer vacation, or a relatively quieter time anyway, my busyness increases a notch […]
  • Defining Corporate Listening In the Online Age
    [April 22, 2013] If you have been paying attention there is a pattern to my posts here at Biznology in the recent past. It’s quite simple. I am writing about listening in the corporate world. It’s not a new concept. Well, maybe it is. You may see listening in a corporate setting as something that happens between co-workers. […]
  • ING Direct CEO Gives Employees “The Right to Complain”
    [April 1, 2013] While I was speaking at the Newsgator conference in Amsterdam I learned of a very interesting story at ING Direct (Canada). For those of you not familiar with ING Direct, it has around 1,200 employees and is based in Canada and operates things such as savings accounts, retirement plans, mortgages, and mutual funds. Their CEO […]
  • The challenges and opportunities for teams working on social media
    [March 18, 2013] Last week, I took part in a great discussion about managing social media for teams. The event was a webinar organized by Our Social Times, the social media agency and event organizer run by Luke Brynley-Jones.
  • A trustworthy method for the new thought leadership model
    [February 25, 2013] The humour in this Dilbert cartoon – the boss talking about blogging his thoughts about his business when in reality it will be his employee doing the thinking and the writing – is a simple but good reminder that expressing opinion online is a lot about authenticity.
  • How Social Media is Sparking Organizational Transformation
    [February 4, 2013] It is with great pleasure that I share with you some exciting and hopefully helpful news. Salesforce and Altimeter Group recently collaborated on a special project to help executives understand the real impact of social media and in turn how to lead meaningful and lucrative transformation. The result is The Little Blue Book of Social […]
  • Be More Interested In Your Client’s Success, Than Your Fee
    [January 7, 2013] There is a success factor behind every great business, which you can implement starting today. It can be summed up in just 4 words. It’s all about them! The most successful business owners have figured it out. They consistently look for ways to be of greater service to their clients or customers. They know that […]