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UK
faces isolation at EU summit over rebate
Tony Blair, Britain's prime minister, was
on Thursday facing total isolation at next
week's European Union summit, as he fights
to save the UK's controversial rebate from
the EU budget.
UK
tops European wealth creation league - study
The UK came top of the European wealth creation
league last year as it continued to outperform
the main eurozone economies, according to
research by investment bank Merrill Lynch
and consultants Capgemini.
U.K.
April Manufacturing Rises After March Decline
U.K. manufacturing rose in April, after
contracting the previous three months. Economists
said the increase is likely to be unsustainable
as higher oil costs and slowing global growth
crimp demand.
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WebProWorld Search Forum | Optimizing a site before it gets indexed?
Aside from metatags, title tags, img alts, and context,
is there anything else I should be doing to get
a higher rank, before I submit the site to any of
the major search engines?
Search engine bias against PHP/MySQL
Last year we switched from a mostly static site
to a dynamic one using PHP & MySQL and our SE
rankings have gone from Top 5 or 10 to the 5th or
6th page.
Not all pages being indexed
I have over 5,000 wallpapers on my site, none of
which are being indexed. Only 101 pages have been
indexed by Google.
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| Recent Articles | Ten Tips for Effective Meetings
Here are ten things that you can do to hold more
effective meetings.
Microsoft’s Doom: Open Source
Microsoft may be in trouble. Right now, Windows
dominates the PC market and it has for a while but
Linux has developed its following that following
may grow if the British government has its way.
How CEO's Can Use Axiology To Improve The Bottom Line
In the first article (first in a three part series)
we explained the little known science of Axiology,
the Value Profile and how it is helping CEO's obtain
the greatest leverage from employee's strengths.
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06.10.05
Monsters
In Meetings - How To Manage Unproductive Behavior
By
Steve Kaye
It happens easily. You're conducting a meeting and suddenly
a small side meeting starts. Then someone introduces an unrelated
issue. Someone else ridicules the new issue. Everyone laughs,
except the person who mentioned the idea. Then someone insults
the person who told the joke. Two people stand up and walk
out. Others complain that the meeting is a waste of time.
Now, what do you do?
And how do you prevent this sort of thing from happening?
Or what could you have done to stop it once it started?
Here are basic strategies for dealing with unproductive behavior
in meetings.
Respect other people.
Always treat others with respect, even if they are doing
things that seem wrong. Their "bad" behavior could
be based on many things, such as a lack of skill, a misunderstanding,
or a response to a threat. It could also be a simple mistake.
Or maybe they're expressing an indirect warning, complaint,
or cry of pain. If you respond with disrespect, such as with
a counterattack, you will make a bad situation worse. They
will either retreat, which means they stop contributing to
your meeting, or they will retaliate, which can escalate to
an argument that ruins your meeting.
Ask questions.
Use questions to find out what is really happening. For example,
when someone introduced a new issue, you could have responded
by saying, "That sounds interesting, and I wonder how
that relates to what we are working on." Notice that
this is a neutral, gentle question. It is not a trick question
like, "What are your trying to do, ruin my meeting?"
and it is not a command like, "Hey, stick to the topic."
Both of these (hostile) responses put the other person in
an awkward position, which is a form of disrespect.
Focus on the behavior.
Your goal is to hold an effective meeting -- not teach lessons.
If you attempt to punish people, through admonitions, ridicule,
or threats, you will make enemies. In the short term, that can
ruin the effectiveness of your meeting, and in the long term
it can ruin your career. So, when unproductive behavior appears
in your meeting, talk about the behavior. For example, if a
side conversation starts, you could say, "We seem to have
more than one meeting going on now, and that's preventing us
from working on the budget."
Apply diplomatic courage.
Leaders project strength and confidence; losers project negativity
and fear. Detach from the behavior that seems bothersome,
realizing it is simply something that the other person is
doing. Assume that there is no personal intent to damage you.
Just talk about what is happening and ask for what you want
to happen as shown in the above paragraph.
Show what you expect.
Be a model for effective meeting behavior. If it is your
meeting, or if you hold a leadership role in your organization,
realize that others regard you as the standard for their actions.
If you arrive on time for meetings, others will interpret
this to mean that they should come to your meetings on time.
If you make positive, appropriate contributions in meetings,
others will infer that this is what you expect from them.
Apply these strategies to make your meetings effective.
About the Author:
IAF Certified Professional Facilitator and author Steve Kaye
works with leaders who want to hold effective meeting. His innovative
workshops have informed and inspired people nationwide. His
facilitation produces results that people will support. Call
714-528-1300 or visit his web site for over 100 pages of valuable
ideas. Sign up for his free newsletter at http://www.stevekaye.com |