Rackspace is a managed hosting provider
that is as concerned with your uptime as
you are. With 4 years of continuous network uptime and 4 years of profitability,
it’s hardly surprising that they are the fastest growing hosting company in the
UK.
Rackspace offer highly competitive solutions, with rapid and reliable deployment
and scaling plus flexible contract options. In addition they are completely fanatical
about customer service.
The Rackspace customer service philosophy, Fanatical Support™ has won much industry
recognition and awards. Rackspace aim to exceed their customers’ expectations,
providing many business critical features 24/7/365, such as:
- Level 3 Technicians always available
to take your call – with 99.4% of all support calls
in the UK answered in 5 seconds
- Guaranteed 100% uptime – no
network downtime for 4 years
- Access to a huge online knowledgebase
- Guaranteed 1 hour hardware fix
As a result Rackspace customers get the quickest resolution of problems should
they occur, with minimal impact to their hosting solution. No wonder Rackspace
is the industry leader in customer satisfaction rates and their likelihood to
recommend.
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