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Rackspace Managed Hosting is always there for their customers! They have just been voted the best service company in the UK – winning the 2005 Unisys/Management Today Customer Service Excellence awards.
Rackspace take pride in their customer service philosophy, Fanatical Support™, which drives every employee to exceed customer expectations at every interaction. This includes many business critical features such as:
- Guaranteed 100% network uptime – no network downtime for over 4 years
- 1 hour hardware fix
- Instant emergency response
- 24/7/365 LIVE technical support – 99.4% of all support calls in the UK are answered in 5 seconds
- Access to a huge online knowledgebase
- Rapid and reliable deployment
As
a result Rackspace customers get the quickest resolution of problems should they
occur, with minimal impact to their online solution. No wonder Rackspace is the industry leader in customer satisfaction rates and their likelihood to recommend. Whilst other hosting providers are struggling to survive Rackspace is currently the fastest growing managed hosting company in the UK.
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They have the people, systems and tools tailored to manage complex environments.
> Learn More
They have the people, systems and tools tailored to manage complex environments.
> Learn More
