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[2010-06-29] PR Will Lose Without An Established Social Media Presence
A few weeks ago, I was interviewed on CNN by Josh Levs on one small facet of BP Oil's disaster -- online communications.

[2010-06-18] Google's Approach To Handling Employees Laid Out
Like it or not, Google is the place to be. Just about any person who's familiar with how the company works would drop whatever he (or she) is doing in order to take a job with it. And Google works, too, consistently thrashing its rivals. So consider modeling aspects of your firm after the search giant.

[2010-06-03] How To Address And Solve Social Media Marketing Problems
This post is part 2 on Social Media Marketing Best Practices from IMS Minneapolis. The first post featured Brad Smith from Best Buy who offered insights into their social media principles, guidelines and learnings.