|
The Art Of Being A Client And Providing For One
By Danny Brown
Expert Author
Article Date: 2008-12-15
Here's a question for you. If you're in business for yourself, how do you treat your clients? Or, to look at it another way, how do your clients treat you? Is it with respect and shared passion for doing the same work, or is it just having a need for each other and no more?
When dealing with a client, do you meet your deadlines or do you constantly offer excuses why their project isn't ready? Do you work closely together, listen to/make suggestions for improving and strive for excellence on the fly, or do you simply turn in the work, take the money and walk?
I ask this simply because it seems many big businesses have forgotten the art of either being a client or providing for one. From having a maze of contact information to wade through to losing the personal touch that won them the following of the customers in the first place, larger businesses are forgetting how to communicate.
So here's an idea.
Go back to basics. Remember when you first started your business and you had time for everyone (because everyone was important)? Find that business owner again.
Ask yourself how you're communicating and how you can improve. Are you using the online space effectively? Look at your Internet strategy and see how your brand is viewed. There's a billion voices waiting to answer you and offer you invaluable advice and insight into making your brand the authority in your niche.
The question is, will you be listening?
Comments
About the Author:
Danny Brown is the owner of Press Release PR, a boutique agency specializing in search engine optimized press releases and social media PR. He offers consultancy advice on social media and PR to both individuals and corporations
He has guest authored at leading web and search marketing site Web Analytics World and is a blog partner of the WebProNews and iEntry business networks. He is also a regular contributor to the Dad-o-Matic project.
To read more of Danny's articles or interact with him, please visit danny BROWN - social media PR.
|
|
